Shipping policy
Effective Date: 3.2.2015
Business Name: MellowLiving
Order Processing Time
All orders are processed within 1-2 business days.
Once your order is processed, you will receive a confirmation email with tracking information.
Shipping Times
We work with multiple fulfillment partners to deliver your order as quickly as possible.
Estimated delivery times:
- United States: 3–5 business days
- International: 5–15 business days
Please note that delivery times are estimates and may vary depending on location, carrier delays, or high demand periods.
Split Shipments
If your order contains multiple items, they may be shipped separately and arrive at different times.
Shipping Costs
- We offer free standard shipping on most orders
- Any applicable shipping fees will be calculated at checkout
Tracking Your Order
Once your order has shipped, you will receive a tracking number via email.
Please allow 24–72 hours for tracking updates to appear.
Delays & Issues
While we strive for timely delivery, we are not responsible for delays caused by:
- Shipping carriers
- Customs clearance
- Incorrect shipping addresses
If you experience any issues, please contact us at GetMellowLiving@gmail.com and we’ll help resolve it as quickly as possible.
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
MellowLiving is not responsible for lost or stolen packages once marked as delivered.
If your package is marked delivered but not received, please contact the carrier directly or reach out to us for assistance.